Anytime Anywhere STIC Card

STIC Card allows you to use your money in STICPAY E-wallet anywhere in the world. If you are a STICPAY user, you can apply online with just a few steps and start using STIC card by easy transfers from your STICPAY account.

  • 200,000 JPY
    ATM withdrawal
    from a bank
    in Japan

  • ATM withdrawal
    from 500 GBP
    in London Heathrow Airport

  • Hiroshige

  • Purchase 1,000 HKD
    in a Restaurant in Hong Kong

  • Purchase $188
    for a pair of shoes
    in a mall in the US

You can use up to HKD15,000 ($2,000)a day for offline purchases and HKD25,000($5,000) for ATM withdrawals (monthly limit : HKD75,000($9,500) / for purchases and withdrawals combined)

Why STIC Card?

SAFE

SAFE

· No need to worry about currency fluctuations: conversion rates apply when STIC cards are charged (except for HKD account).

TRANSPARENT

TRANSPARENT

STIC cards are regulated by financial authorities.
INSTANT

INSTANT

· Charging your STIC card is done instantly by your STICPAY online account.
CONVENIENT

CONVENIENT

· It allows you to use your STIC card in all over the country for ATM withdrawlas, offline purchases.

Easy STIC Card Charge - Up

STIC Card are chargeable with your money in STICPAY account. You can charge your STIC cards online in my page and use it within one business day.

  • STICPAY CustomerCHARGE
  • Card CompanyAPPROVAL
  • STICPAY CustomerREADY TO USE
1 BUSINESS DAY

What do i need to apply for STIC Card?

"To be eligible for STIC card application, you just need to have more than $110 in your Sticpay account."
*Minimum balance of $110 is needed in your Sticpay account for us to process your STIC cards
($40 delivery charges + 500 HKD initial top up).

*The recipient is responsible for any taxes or customs charges that may incur upon receipt of the card shipment.

passportPassport
ple_labelProof of Legal Existence
proof_of_addressProof of Address
  • STICPAY Customerapplication
  • STICPAYReview
  • Card CompanyReview
  • STICPAY Customercardholder
2~3 Weeks

It typically takes between 2-3 weeks from Stic card application to receiving your card.

Important Reminders

We will contact you if there are additional delivery charges incurred due to your address. Please email us stic_card@sticpay.com for further queries.

1. submit passport copy

Scan the entire page with the signature line and photo.
Your electronic signature for sticpay account should look like the one on your passport.

2. Request a STIC Card

If more than 18 characters, just type your first initial.
ex)AAAAAAAAAABBBBBBBBBB
BBB —> A BBBBBBBBBBBBB

Your adress should match your proof of address(POA)document.


Your phone number should be put in correctly for a prompt delivery.

3. check your card status

You can check your application status in Mypage-Sticpay card-Status during the 2-3 week process.
Once status changes to “shipped”, you can track the delivery online.

How do I charge STIC CARD?

Once your Stic card is delivered, you need to active.

  • STEP 1.
    Charge
    “My page - STIC card
    -Transfer Funds”
    apply for transfer
    (minimum HKD 500)Approval for charging
    (1 business day)
  • STEP 2.
    Login

    When setting up PASSWORD for existing PIN, use the PIN on the back of the card

  • STEP 3.
    Card Activation

    2-1 "Card Activation"

    2-2 Set up password and "Activate"

  • STEP 4.
    Use

You can use STIC Card as soon as money charging is approved.
In the STIC card homepage, you can check your balance, transaction, password charges, etc.

STIC Card Fees and Limits

Daily and Monthly Limits

ActionAmount
Daily Point of Sale TransactionsHKD 15,000 (US $ 2,000)
POS (Monthly point of Sale Transactions)HKD 75,000 (US $ 9,500)
Daily ATM WithdrawalsHKD 10,000 (US $ 1,200)
Monthly ATM withdrawalsHKD 50,000 (US $ 6,700)
Yearly ATM WithdrawalsHKD 300,000 (US $ 40,000)

* Monthly Limits are renewed on the 1st of each month.

Fees

Transaction TypeTransaction fee
Load Handling Fee1.3%
Card Replacement handling FeeHKD 130
Minimum load amountHKD 400
Handling Fee of overseas Purchase*Free
ATM withdrawal FeeMinimum 20 HKD or 1.5% of withdrawal
amount excluding overseas purchase fee
Account Management FeeHKD 10 / month from 13th month of issuance of STIC card
Balance Enquiry Online:Free | CRS:Free | ATM: HKD 5
Issuance Fee**Free (Only delivery charges will be applied)
Card Renewal Handling FeeHKD 130

* Currency exchange rate will be determine by Card Issuer.
* STIC Card is available to use for 2 years after initial activation, and you must renew the card after expiration.
For renewal card, please contact to stic_card@sticpay.com
* 10 HKD/mo management fees will be assessed for STIC card holders if the account is inactive for over 6 months.

** The recipient is responsible for any taxes or customs charges that may incur upon receipt of the card shipment.

Banned Countries

Finally a list of all banned countries. If you are located in one of them (or just travel within those countries) you are not allowed to use STICPAY at all

Burma(Myanmar)Cote d'lvoire(Ivory Coast)Democratic Republic of the CongoNorth Korea
SomaliaSomaliaCubaEritrea
Republic of GuineaSyriaZimbabweIran
IraqLiberia
STIC Card FAQ
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